What is Post-Purchase Engagement, and how does it work?
Post-Purchase Engagement keeps customers connected beyond checkout. A scannable Flowcode on packaging, receipts, or manuals unlocks tutorials, exclusive content, and re-purchase reminders—making every interaction seamless. It’s an effortless way to enhance experience, build loyalty, and drive repeat sales.
How can this help reduce customer support requests?
With a quick scan, customers get instant access to FAQs, step-by-step tutorials, and video guides—helping them find answers in seconds, without the hassle of reaching out to support. It’s a simple, stress-free way to solve common questions, reduce frustration, and make every interaction smoother and more enjoyable.
What types of content can I link to after checkout?
Anything that makes life easier and keeps customers coming back! Popular options include easy-to-follow user guides, quick how-to videos, exclusive loyalty perks, special discounts, and even direct access to social media for the latest updates and engagement. It’s all about adding value and making every interaction feel effortless and rewarding.
How do I track engagement and measure success?
Flowcode’s built-in analytics dashboard gives you real-time insights into customer scans, interactions, and engagement trends—helping you see what’s working and where to improve. With these data points, you can refine post-purchase strategies, measure success, and create even more engaging experiences that keep customers coming back.
How easy is it to update the content linked to my codes?
It’s easy! With Flowcode, you can instantly update where your codes lead—no need to reprint or redistribute. Want to refresh an offer, update a tutorial, or launch a new promotion? Just make the change, and your customers get the latest experience in real time.